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Articles: Support

Articles on “Support”: hands-on experience from the Omegakontur studio — website development, improvement, and support.

All tagsDevelopmentEnhancementsIT CompanyIT OutsourcingProcessesSecuritySupport

Articles shown: 2

A diagram in two halves: on the left a change loops back on itself, on the right the same change drags four connected blocks along with it

Website Support vs. Enhancements: What Costs Extra and Why

Why "add a filter" isn't covered by your monthly fee, what the price of an enhancement is made of, and how to brief a task so the estimate doesn't double.

Enhancements

Processes

Support

Taking over support of an existing website: access, backups, and an audit

How We Take Over Website Support: Audit, Access, Ground Rules

What happens in the first days after you reach out: how we take on someone else's code, what we check first, and why we start with backups.

Enhancements

IT Company

IT Outsourcing

Processes

Security

Support

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IE Konovalova Y. V.

Taxpayer ID (INN): 590402889790

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