Articles
We break down the problems clients bring to us: what breaks, why, and how it gets fixed.
Articles shown: 6
How We Built a B2B Marketplace: The Decisions We Had to Make
We spent a month building a marketplace where companies sell to companies. Why we dropped commission and the shared catalog, how per-customer pricing works, and what took the most time.
Development
Processes
Website Support vs. Enhancements: What Costs Extra and Why
Why "add a filter" isn't covered by your monthly fee, what the price of an enhancement is made of, and how to brief a task so the estimate doesn't double.
Enhancements
Processes
Support
B2B Customer Portal: How Much Work It Really Takes
What building a B2B customer portal really involves: how much work sits behind it, how long it takes, who takes part, and why the result so often differs from what was expected.
Development
Processes
Why Pay a Project Manager Who Doesn't Write Code
The project manager is the first line cut from an estimate. Plain examples of where developer hours leak without one, and when you really don't need the role.
IT Company
Processes
In-House Developer or Outsourced IT Team: How to Choose
In plain language, no sales pitch: what one staff developer can and can't cover, whether a salary or contractor hours cost less, and what to check in access and the contract.
IT Company
IT Outsourcing
How We Take Over Website Support: Audit, Access, Ground Rules
What happens in the first days after you reach out: how we take on someone else's code, what we check first, and why we start with backups.
Enhancements
IT Company
IT Outsourcing
Processes
Security
Support
Showing 6 of 6
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